Privacy Policy

Last Updated: December 2025

RudraAura.in (“RudraAura”, “we”, “our”, or “us”) is operated by AR TRADING. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with our services (collectively, the “Services”).

By accessing or using our Services, you confirm that you have read and understood this Privacy Policy and agree to the practices described below.

1. Information We Collect

We collect information that helps us operate our store, fulfill orders, improve your experience, and comply with legal requirements. Depending on how you interact with RudraAura, we may collect the following types of information:

Personal Details

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

Payment & Transaction Details

  • Payment method and transaction references
  • Order history, returns, exchanges, and cancellations

Note: Payment card details are processed securely by trusted payment gateways. We do not store full card numbers.

Account Information

  • Login credentials (if you create an account)
  • Preferences and settings

Communication Data

  • Messages, emails, or inquiries sent to our customer support

Device & Usage Data

  • IP address
  • Browser type and device information
  • Pages visited, time spent on the site, and interaction patterns

2. How We Collect Information

We collect information through:

  • Direct interactions – when you place an order, create an account, or contact us
  • Automatic technologies – cookies, pixels, and similar tools when you browse our website
  • Service partners – such as payment processors, logistics partners, and technology providers

3. How We Use Your Information

Your information is used only for legitimate business purposes, including:

Order Fulfillment & Service Delivery

  • Processing payments and orders
  • Shipping products and managing returns or exchanges
  • Managing your account and preferences

Customer Support

  • Responding to queries and resolving issues
  • Sending order updates and service-related notifications

Personalization & Improvement

  • Enhancing website performance and usability
  • Recommending relevant products based on your interests

Marketing & Communication

  • Sending promotional emails or messages (you may opt out anytime)
  • Informing you about offers, launches, or updates

Security & Legal Compliance

  • Preventing fraud and unauthorized access
  • Complying with legal obligations and enforcing our policies

4. Sharing of Information

We do not sell your personal information. However, we may share it in limited circumstances such as:

  • With Shopify, which powers our online store
  • With trusted vendors for payment processing, shipping, IT support, analytics, and customer service
  • With marketing partners for relevant advertising (where permitted by law)
  • When required by law, court order, or government request
  • During a business transfer such as merger or restructuring

All third parties are required to handle your information securely and lawfully.

5. Shopify & Third-Party Services

Our store is hosted on Shopify, which provides the e-commerce platform allowing us to sell our products. Shopify may collect and process certain information to enable store functionality, analytics, and security.

Your data may be processed outside your country of residence, subject to appropriate safeguards.

For more details, you may review Shopify’s own privacy practices on their official website.

6. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences
  • Improve site performance
  • Analyze traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

7. Children’s Privacy

RudraAura’s Services are not intended for individuals under the legal age in their jurisdiction. We do not knowingly collect data from minors. If you believe a child has shared personal information with us, please contact us so we can remove it.

8. Data Security & Retention

We use reasonable technical and organizational measures to protect your information. However, no online system is completely secure.

We retain personal information only as long as necessary to:

  • Provide our Services
  • Meet legal and accounting requirements
  • Resolve disputes and enforce agreements

9. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Opt out of targeted advertising (where applicable)

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing requests.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their policies separately.

11. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Business Name: AR TRADING
Website: RudraAura.in
Email: sahanisaurav2000@gmail.com
Address: H. No. 68, Soniya Nagar, Loni, Ghaziabad, Uttar Pradesh, India

For the purposes of applicable data protection laws, AR TRADING is the data controller of your personal information.